Terms of service

Terms and Privacy
These terms and conditions, as may be amended from time to time, apply to all our services directly or indirectly (through distributors) made available online, through any mobile device, by email or by telephone. By accessing, browsing and using our website or any of our applications through whatever platform (here referred as the “website”) and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).
These pages, the content and infrastructure of these pages, and the online booking reservation service provided on this page and through the website (the “service”) are owned, operated and provided by spirit adventures Gbr and are provided for your personal, non-commercial use only, subject to the terms and conditions set out below.
1. Scope of our Service
Through the website we ( Spirit adventures Gbr and its affiliate (distribution) partners) provide an online platform through which retreats, events and spiritual or adventourous holidays (including all types of temporary accommodation) can advertise their offer for reservation. By making a reservation through Spirit adventures you enter into a direct (legally binding) contractual relationship with the organizer. From the point at which you make your reservation, we act solely as an intermediary between you and the organizer, transmitting the details of your reservation to the organizer and sending you a confirmation email for and on behalf of the booked retreat/event/journey.
When rendering our services, the information that we disclose is based on the information provided to us by the organizer. Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any (temporary and/or partial) breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information or non-delivery of information. Each organizer remains responsible at all times for the accuracy, completeness and correctness of the (descriptive) information (including the rates and availability) displayed on our website. Our website does not constitute and should not be regarded as a recommendation or endorsement of (the quality, service level or rating of) any organizer made available.
Our services are made available for personal and non-commercial use only. Therefore, you are not allowed to re-sell, deep-link, use, copy, monitor (e.g. spider, scrape), display, download or reproduce any content or information, software, products or services available on our website for any commercial or competitive activity or purpose.
2. Prices and Best Price Guarantee
The prices on our site are highly competitive. All prices on the website are per person for your entire stay and are displayed including VAT and all other taxes (subject to change of such taxes), unless stated differently on our website or the confirmation email.
Sometimes cheaper rates are available at our website for a specific stay at a retreat, however, these rates made by the organizers may carry special restrictions and conditions, for example in respect to cancellation and refund. Please check the room and rate details thoroughly for any such conditions prior to making your reservation.
The currency converter is for information purposes only and should not be relied upon as accurate and real time; actual rates may vary.
3. Privacy
Spirit adventures uses high ethical standards and respects your privacy. Save for disclosures required by law in any relevant jurisdiction and the disclosure of your name, email address and your credit card details for completing your booking with the relevant hotel of your choice, we will not disclose your personal information to third parties without your consent. However, we reserve the right to disclose your personal information to our affiliated (group) companies (in and outside the European Union), including our and our affiliated (group) companies’ employees and our trusted agents and representatives who have access to this information with our permission and who need to know or have access to this information to perform our service (including customer services and internal (audit/compliance) investigation) to and for the benefit of you. Please have a look at our privacy policy for further information.
4. Credit card
Some organizers require credit card details in order to guarantee your reservation. As such, we will send your credit card information directly to the organizer at which your booking is made and we may verify (i.e. pre-authorise) your credit card as well. In order to safeguard and encrypt your credit card information when in transit to us, we use the “Secure Socket Layer (SSL)” technology for our services.
5. Cancellation
By making a reservation or booking through Spirit Adventures, you accept and agree to the relevant cancellation and no-show conditions and to any additional terms and conditions of the school/retreat/event organizer that may apply to your reservation, booking or during your stay, including for services rendered and/or products offered by the booked business. The general cancellation and no-show policy of each training or course is made available on our website at the training or course information pages, during the booking procedure and in the confirmation email. Please check the booking conditions thoroughly for any such conditions prior to making your booking.
Cancellation is free if done before the cancellation date mentioned in the confirmation email. Cancellation periods vary by booking. When cancelled before the cancellation date mentioned in the confirmation email we will try to refund the reservation fee to the payment method you have paid with. If not possible or when we prefer we will transfer the money to your PayPal account.
Some offers require prepayment of the remaining balance before arrival. If this is the case and you cancel before the cancellation date mentioned in the confirmation email the school will try to refund the money paid to the payment method you have paid with. If not possible or when the school prefers they will transfer the money to your PayPal account or by Western Union. Money transfer / transaction fees are at your charge.
If canceled on or after the cancellation date or in case of no-show, your reservation fee and money paid will not be refunded.
If you wish to review, adjust or cancel your booking, please revert to the confirmation email and follow the instructions therein. Please note that you may be charged for your cancellation in accordance with the training or course’s cancellation and no-show conditions. We recommend that you read the cancellation and no-show conditions of the training or course carefully prior to making your reservation or booking.
6. Further correspondence
By completing a booking, you agree to receive an email which we may send you shortly prior to your arrival date, giving you information on your destination and providing you with certain information and offers (including third party offers that you have opted in for this information) relevant to your booking and destination, and an email which we may send to you to check up special wishes.
7. Disclaimer
Subject to the limitations set out in these terms and conditions and to the extent permitted by law, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect to our services, up to an aggregate amount of the aggregate cost of your reservation as set out in the confirmation email (whether for one event or series of connected events).
However and to the extent permitted by law, neither we nor any of our officers, directors, employees, representatives, subsidiaries, affiliated companies, distributors, affiliate (distribution) partners, licensees, agents or others involved in creating, sponsoring, promoting, or otherwise making available the site and its contents shall be liable for any punitive, special, indirect or consequential loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, any inaccuracy relating to the (descriptive) information (including rates, availability and ratings) of the retreat/event as made available on our website, the services rendered or the products offered by the organizer, any (direct, indirect, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or for any (personal) injury, death, property damage, or other (direct, indirect, special, consequential or punitive) damages, losses or costs suffered, incurred or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the retreat (its employees, directors, officers, agents, representatives or affiliated companies), including any (partial) cancellation, overbooking, strike, force majeure or any other event beyond our control.
8. Miscellaneous
Unless stated otherwise, the software required for our services or available at or used by our website and the intellectual property rights (including the copyrights) of the contents and information of and material on our website are owned by Spirit adventures Gbr, its suppliers or providers.
To the extent permitted by law, these terms and conditions and the provision of our services shall be governed by and construed in accordance with german law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Germany.
The original English version of these terms and conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version.
If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.
9. About Spirit-Adventures
All of our services are rendered by Spirit Adventures Neuwirth Thiele Gbr, which is a german Gbr company, owned by Suparni Neuwirth and Miriam Thiele, incorporated under the laws of germany and having its offices at Mechtildisstr. 7, 50678 Köln, Germany.